Ordering Information:

Specialty Bottle is a supplier of bottles, jars and metal containers. Many of our customers are in the gourmet food, natural products and candle industries. We supply both small and large companies, as well as individuals.

How to Order You can place your order online, call us at 206-382-1100 or fax your order to 206-382-1120.

No Minimums We have no minimums and no handling or service charges. Almost all items can be ordered in less than case quantities.

Prices and Volume Discounts Discounts are available on all items based on the quantity ordered. Enter the quantity of the item you are interested in and your shopping cart will display pricing and discounts. Most items have price breaks at case quantity, 500+, 1000+ and higher quantities. Prices and discounts for quantities up to 10,000 are also displayed by clicking the ID code for the item you are interested in. For quotes on quantities of 10,000 or more of any item, please contact us at 206-382-1100 or at service@specialtybottle.com.

Shipping Methods Orders are usually shipped within one to three business days after order. Most orders are shipped via UPS Ground. Shipping is charged at shipper's published rates. Time in transit for ground shipping is 2 to 5 business days depending on where you are located. Express shipping is available but can be costly since bottles, especially glass, can be heavy. 

Orders to Hawaii and Alaska are shipped via USPS Priority Mail. Large orders are shipped by LTL. 

Shipping Charges For shipping charges and express shipping options, just add the items you would like to order to your shopping cart and a "shipping calculator" will appear on the right hand side of the page.  Enter your zip code into the calculator and it will then show you shipping charges for ground and express services based on the weight of your intended order.  You do not need to place an order to use the shipping calculator.  For shipping charges on orders over 150lbs, please contact us at 206-382-1100 or at service@specialtybottle.com.

Shipping Areas We ship to all locations in the United States and Canada. Call us if you not able to get a shipping quote online for your location. Orders to Canada are shipped via UPS Ground and Canadian customers will be charged separately upon delivery for duties, brokerage fees and customs fees.  We ship outside the US and Canada, however international orders cannot be placed online. Address international inquiries to service@specialtybottle.com.

Payment We accept Visa, Mastercard, American Express and PayPal and our online order form is secure. Orders can also be paid in advance by cashiers check or money order. To pay by cashiers check or money order, complete your online order, select the check option and follow payment instructions. Your order will be shipped after the check or money order is received. We do not ship COD or accept personal checks.

Tracking On the day your order is shipped you will be sent an email with your tracking information. Orders shipped by UPS can be tracked here by entering your email or phone number (or you can track your package at www.ups.com). Time in transit for ground shipping is 2 to 5 business days depending on where you are located. Pro numbers and web tracking is provided by email for LTL shipments.

Returns Any of our items (except shrinkbands) can be returned within 30 days of receipt. Returns are subject to a 15% restocking fee. Damaged shipments are rare and will be replaced or refunded. Shipments are insured by UPS so please inspect your shipment upon delivery and report any damage to the UPS driver.

Mac Users If you are using a Apple or Mac computer, please place your order using the Safari browser.  Our online ordering system is incompatible with the Mac Explorer brower.

Cancellations Orders cancelled after being packaged or shipped are subject to a $10 charge plus shipping charges.

Catalog Our catalog and pricing is only available online.

Contact Information
Specialty Bottle
3434 4th Avenue S
Seattle, WA 98134

206-382-1100 phone
206-382-1120 fax
service@specialtybottle.com

Monday thru Friday
8am - 4:30pm PST