Will Call Order and Pick Up Instructions

Day 1: Order by Phone

• Pre-ordering is required for will call orders. Call Customer Service at (206) 382-1100.
• If same day pick up is needed, please speak with a representative and we will do our best to accommodate when possible.

Day 2: Pick up Order

• Pick up your order the next business day during will call pick up hours listed below.
• Orders are picked up outside. Ring the doorbell to the left of the main entrance and we will answer promptly. If there is no answer, please call us at (206) 382-1100.
• Changes to orders at time of pick up may be problematic. We will do our best accommodate, if needed.

Important Notes:

• We will be closed on Friday, July 4 for Independence Day.
• After pick up hours, will call orders are stored and are not available for pick up until the next business day.
• Returns or exchanges must be arranged in advance by contacting Customer Service.
• Our showrooms remain closed, with no on-site ordering or access into the buildings.