Will Call Order and Pick Up Instructions

Last Updated: April 2022

New Will Call Pick Up Hours

Monday through Friday
Seattle: 8:00 AM to 12:00 noon
Nashville: 10:00 AM to 2:00 PM

Day 1: Order by Phone

  • Place your order by phone. Call Customer Service at (206) 382-1100.
  • We are unable to take orders from the parking lot or offer same-day pick up.

Day 2: Pick up Order

  • Pick up your order the next business day during will call pick up hours listed above.
  • Masks are required during pick up.
  • Ring the doorbell at the north door and one of our warehouse staff will answer within a few minutes. If there is no answer, please call us at (206) 382-1100.
  • We are unable to accommodate changes to orders at time of pickup.

Important Notes:

  • After pick up hours, will call orders are stored and are not available for pickup until the next business day.
  • Returns or exchanges must be arranged in advance by contacting Customer Service.
  • Our showrooms are closed indefinitely.