Will Call Order and Pick Up Instructions
Last Updated: August 2022
Will Call Pick Up Hours
Monday through Friday
Seattle: 8:00 AM to 4:00 PM
Nashville: 10:00 AM to 4:00 PM
Day 1: Order by Phone
- Place your order by phone. Call Customer Service at (206) 382-1100.
- We continue to encourage pre-order to avoid delays and more efficiently process orders. If same day pick up is needed, please speak with a representative and we will do our best to accommodate when possible.
Day 2: Pick up Order
- Pick up your order the next business day during will call pick up hours listed above.
- Masks and social distancing are encouraged during pick up.
- Ring the doorbell to the left of the main entrance and we will answer promptly. If there is no answer, please call us at (206) 382-1100. Orders are picked up outside.
- Changes to orders at time of pick up may be problematic. We will do our best accommodate, if needed.
- After pick up hours, will call orders are stored and are not available for pickup until the next business day.
- Returns or exchanges must be arranged in advance by contacting Customer Service.
- Our showrooms remain closed, with no on-site ordering or access into the buildings.