Return Policy

Any of our items (except shrinkbands) can be returned within 30 days of receipt and there is no restocking fee. Simply send your return to the address below and include a note explaining which items you are returning and the reason for the return. No return authorization number is required. Please allow 3 to 5 business days after we receive the return to process your refund. Damaged shipments are rare but will be promptly replaced or refunded.

Contact Information
Specialty Bottle
3434 4th Avenue S
Seattle, WA 98134
206-382-1100 phone
206-382-1120 fax

Telephone hours:
Monday thru Friday
6:30am-4:30pm PT

Will Call hours:
Monday thru Friday
Nashville: please call
Seattle: 9am-4pm PT


Distribution Centers:
Nashville, Tennessee
Seattle, Washington