Will Call Order and Pick Up Instructions

Day 1: Order by Phone

• Pre-ordering is required for will call orders. Call Customer Service at 206-382-1100.
• If same day pick up is needed, please speak with a representative and we will do our best to accommodate when possible.

Day 2: Pick up Order

• Pick up your order the next business day during will call pick up hours listed below.
• Orders are picked up outside. Ring the doorbell to the left of the main entrance and we will answer promptly. If there is no answer, please call us at 206-382-1100.
• Changes to orders at time of pick up may be problematic. We will do our best accommodate, if needed.

Important Notes:

• After pick up hours, will call orders are stored and are not available for pick up until the next business day.
• Returns or exchanges must be arranged in advance by contacting Customer Service.
• Our showrooms remain closed, with no on-site ordering or access into the buildings.